The rights of passengers when flights are canceled
NEW YORK – What are your rights if your flight is canceled or delayed?
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After airlines scrapped more than 11,000 flights on the east coast, Tropical Storm Irene as this weekend, this is a question that hundreds of thousands of stranded flyers. Passengers also far from the region could be affected since the airline to crews and aircraft will climb back into position.
Here is what you are about your (limited) rights, if not take off flights must know, as promised:
If your flight is canceled, you can get a full refund. This may be a better option than a voucher that lets you snap fly with a particular airline, notes Tom Parsons of BestFares.com.
But if you absolutely need to get to your destination (or you go home) to get, it's usually a better option to continue working with the airline to get on another flight. The purchase of a last-minute, one-way flight on your own, even counting your refund could cost in the end far more than you originally paid.
As for lodging, airlines are required to get a stay if an airline could have prevented due to a mechanical failure or other hiccups they canceled, said Rick Seaney, FareCompare.com of.
If the cancellation is the result of uncontrollable conditions, such as a hurricane, tornado or other severe weather, you're on your own.
"If there is bad weather, airlines are pretty much off the hook," said Seaney.
If your flight is delayed because of the weather, you will not be able to get your money back. But a large institution may be able to click on another flight that will not get delayed. The fee for the change may in exceptional circumstances, such as a hurricane can be omitted.
There are penalties for a particular type of delay. Airlines must pay federal authorities when domestic flights on the tarmac for more than three hours from the last week, when they hold to keep international flights for more than four hours. But passengers do not see a reduction of fines in each case.
A rule that took effect last week increased the compensation airlines have passengers who are involuntarily from a flight be met. The compensation is now up to $ 1300. The previous compensation of up to $ 800.
You have the right to all air travel for your booking until 24 hours after purchasing a ticket.
After that, most of the airlines a $ 150 fee for changes, plus the difference in cost between the old and the new flights to make. (If the price difference is in your favor, make sure that there is more than $ 150, or you will end up out of pocket for the change in your plans.)
Copyright 2011 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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Submited at Monday, August 29th, 2011 at 4:00 am on Tips by alliana
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